About
Results-oriented professional with over 8 years of experience in Business Intelligence and 5+ years in Software Engineering, specializing in designing and deploying scalable software and data solutions. Expert in leveraging advanced analytics and robust system development to drive data-driven decisions, optimize critical operations, and enhance organizational performance within the aviation sector. Proven ability to lead cross-functional initiatives, ensure regulatory compliance, and mentor technical teams.
Work
Ethiopian Airlines
|Sr. BI Analyst
Addis Ababa, Addis Ababa, Ethiopia
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Summary
Leads advanced Business Intelligence initiatives, leveraging data analytics to optimize revenue management, flight operations, and customer experience for critical airline functions.
Highlights
Designed and developed advanced BI dashboards and reports using Tableau, Power BI, and SQL, enabling data-driven decisions across revenue management, flight operations, and customer experience.
Collaborated with cross-functional teams, including finance and marketing, to align BI solutions with key airline KPIs such as load factor, yield, and customer satisfaction, enhancing operational efficiency.
Optimized data models and ETL processes to significantly enhance reporting accuracy and speed, enabling real-time monitoring of critical metrics like fuel consumption and crew scheduling.
Ensured strict compliance with aviation regulations and data governance standards while securely managing sensitive passenger and operational data.
Designed, implemented, and managed scalable Hadoop architecture to support large-scale data processing and analytics for diverse airline applications.
Ethiopian Airlines
|Sr. Software Developer
Addis Ababa, Addis Ababa, Ethiopia
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Summary
Developed and maintained critical airline software solutions, enhancing operational efficiency and passenger satisfaction through robust system design and integration.
Highlights
Designed, developed, and maintained scalable software solutions using Java, Python, C#, and AWS, supporting critical airline systems including reservation platforms, crew scheduling, and flight operations.
Engineered and integrated APIs and microservices with internal systems and external partners (e.g., travel agencies, global distribution systems), significantly improving booking efficiency and data exchange.
Collaborated with cross-functional teams, including data analysts and operations managers, to deliver features aligned with airline KPIs such as on-time departures and customer satisfaction.
Implemented secure coding practices and ensured compliance with aviation regulations (e.g., GDPR, IATA standards) to protect sensitive passenger and operational data, mitigating security risks.
Mentored junior developers, conducting comprehensive code reviews and promoting best practices to elevate team performance and code quality.
Education
Ethiopian Aviation University
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Certification
Multi-crew Pilot License (MPL)
Mizan Teppi University
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BSc
Computer Science
Languages
Amharic
English
Skills
Software Development
Java, Python, C#, AWS, API Development, Microservices, System Design, Debugging, Unit Testing, Scalable Solutions.
Project Management
Project Planning, Execution, Monitoring, Stakeholder Management.
Data Analysis & Business Intelligence
Tableau, Power BI, SQL, ETL Processes, Data Modeling, Data Visualization, Data-Driven Decision Making, KPI Tracking, Hadoop Architecture.
Compliance & Security
Aviation Regulations, GDPR, IATA Standards, Data Governance, Secure Coding Practices, Sensitive Data Management.
Team Leadership & Collaboration
Teamwork, Mentorship, Code Reviews, Cross-functional Collaboration, Effective Communication, Public Relations.
Problem Solving
Critical Thinking, Process Optimization, Troubleshooting, Solution Architecture.
Time Management
Prioritization, Efficiency, Scheduling.